Organizations embedding GCC talent into global innovation initiatives
GCC Service
Build. Scale. Own.
Your Global Capability Center.
Advisory-Led Strategy, Workforce, Technology, and Governance - aligned to build, enable, and scale future-ready GCCs. We don't just advise. We execute.
These shifts require a new kind of partner - one who can execute, not just advise. E-Solutions delivers Advisory-Led GCC Strategy, Workforce, Technology, and Governance aligned to build, enable, and scale future-ready GCCs.
Day roadmap from strategy to strategic asset
Professionals deployed for a global technology GCC
Global locations covered across GCC delivery needs
GCC Service
A Complete Managed Model for Your Global Capability Center
E-Solutions' GCC Service is an end-to-end engagement model that manages your Global Capability Center across its full lifecycle - from initial strategy and workforce build-out to AI enablement, governance, and operational ownership.
We become an integrated extension of your enterprise - embedded into your workflows, aligned to your KPIs, and accountable for outcomes, not just activity.
Strategy-First
Location advisory, operating model design, and governance planning before a single hire is made.
Workforce-Led
Skills-based hiring, upskilling, EOR/AOR, MSP, and retention engineering at scale.
AI-Native
Agentic AI, clean data pipelines, Digital Twin Engines, and AI hybrid pods embedded into GCC workflows from day one turning operations into real-time intelligence hubs.
Governance-Embedded
Compliance, audit trails, and data controls built into every workflow ensuring transparency, trust, and regulatory readiness.
The GCC 3.0
What's Changing in the GCC World
76% of organizations are embedding GCC talent into global innovation initiatives - becoming intelligence-led, AI-enabled business capability hubs. Five shifts are defining this new era.
Functional Silos
Outcome-Based Teams
Cross-functional teams aligned directly to business outcomes, not departmental hierarchies.
Steady-State Delivery
Continuous Innovation
GCCs built to experiment, learn, and scale continuously - not just maintain operations.
Cost Efficiency
Intelligence-Led Value
From saving cost to creating measurable business impact through clean data and agentic AI hybrid pods.
Process-Led
AI-Native Operations
AI embedded directly into workflows - with humans in control of every judgment-based decision.
Legacy Architecture
AI + Data: Digital Twin Engines
Infrastructure rebuilt around data pipelines, automation, and real-time operational intelligence.
Core Capabilities
GCC 3.0 Capabilities
E-Solutions supports enterprises across the complete GCC lifecycle - from advisory and workforce planning to AI automation, governance, analytics, and scalable operations.
Capability 01
Advisory-Led GCC Strategy
From location planning to execution-ready GCC design. Right-shoring strategy, the ABOOT framework, and end-to-end execution - backed by our proprietary GCC Readiness & Location Platform.
- GCC vision, location assessment, and operating model strategy
- Governance planning and compliance alignment
- AI-driven location, talent, and incentive insights
- Board-approved roadmap with full leadership buy-in
Capability 02
AI-Powered Workforce Orchestration
Build the right workforce before scaling the GCC. Skills-based hiring, predictive planning, upskilling, retention engineering, and elastic scaling - supported by EOR, AOR, payroll, MSP, rebadging, and BOT models.
- Skills-based hiring and talent mapping
- Upskilling and role-readiness programs
- Workforce ramp-up planning and structured onboarding
- Retention engineering and scalable staffing across functions
Capability 03
Agentic AI & Intelligent Automation
AI agents built into everyday operational workflows - reducing manual work and accelerating decision speed. Hybrid pods integrated with humans in the loop for all judgment-based decisions.
- Workflow automation and content operations
- Localization, tagging, and exception handling
- GenAI & LLM integration, Custom AI/ML development
- NLP, Computer Vision, and Predictive Intelligence
Capability 04
Cyber-Enabled AI Governance
Secure, compliant, and auditable GCC operations from day one. Zero security incidents. Compliance by design, not by audit.
- AI governance guardrails and secure workflow design
- Audit trails and compliance monitoring
- Data access and control frameworks
- Human approval and oversight models
Capability 05
Data Analytics & Real-Time Dashboards
From monthly reporting to real-time visibility - decisions in minutes, not days. Live visibility across GCC performance, risk, and outcomes.
- Productivity and performance tracking
- Workforce visibility dashboards
- Business outcome measurement and KPI reporting
- Transition progress reporting and compliance monitoring
Our Engagement Model
ABOOT: We Build It, Run It,
and Transfer It When You're Ready
We don't just hand over a strategy. We build it, run it alongside you, and transfer it when you are ready to own it - with structured KPIs and governance at every stage.
GCC Vision & Roadmap
GCC vision, location assessment, operating model strategy, and governance planning. Aligned infrastructure, compliance, and AI enablement.
✦ Board-approved roadmap with leadership buy-inWorkforce & Infrastructure
Talent acquisition, infrastructure setup, technology implementation, and process design. Workforce ramp-up plan built and executed.
✦ Fully operational GCC, ready for launchStable
Delivery
Performance management, process optimization, AI enablement, and service delivery excellence. Clear transition path from setup to operating impact.
✦ Stable operations with performance baselines setMaturity & Innovation
Capability development, leadership maturity, innovation programs, and continuous improvement. GCC becomes a self-operating entity.
✦ Self-sufficient GCC driving continuous improvementFull
Autonomy
Structured knowledge transfer, governance transition, operational autonomy, and value realization. Complete handover with zero disruption.
✦ Full autonomy with sustained value deliveryExecution Roadmap
From Strategy to Strategic Asset in 180 Days
A phased, predictable path to GCC excellence - tailored, trackable, and transparent.
Phase 1
Envision & Align
- Align leadership vision, GCC purpose, and success outcomes
- Finalize business case, governance structure, and decision cadence
Phase 2
Design & Plan
- Confirm location strategy, operating model, and service scope
- Complete compliance, tax, infrastructure, and workforce planning
Phase 3
Build & Launch
- Set up physical and digital workspace and core technology stack
- Activate hiring pipeline, onboarding, and pilot workflows
Phase 4
Operate & Stabilize
- Monitor pilot operations, SLAs, quality gates, and handoffs
- Embed weekly governance reviews and transparent reporting
Phase 5
Scale & Optimize
- Ramp up teams, expand functions, and improve process efficiency
- Launch automation, AI pilots, and innovation roadmap
Ongoing
Transform & Lead
- Establish Centers of Excellence across AI, data, and automation
- Track business value, drive continuous innovation, and scale maturity
Client Success Stories
GCC Service in Action
Real outcomes delivered through our ABOOT model - from workforce deployment to AI-embedded operations.
Case Study 01
200+ Professional GCC Deployment for a Global Technology Client
Sector: Global Technology / IT Services · Location: 35+ Global Markets
A global technology and IT services company needed to rapidly build out a scalable GCC with the right workforce structure, secure operations, AI-enabled workflows, and governance controls from day one. The challenge: hire and deploy 200+ professionals across multiple geographies while maintaining workforce readiness, delivery alignment, and operational governance from the outset.
0+Professionals Deployed
0%Faster Time-to-Hire via AI Screening
0+Global Locations Covered
E-Solutions Solution
- Created skills-based hiring pipelines and workforce ramp-up plan
- Deployed AI-powered candidate screening and matching - cutting time-to-hire by 40%
- Implemented EOR, AOR, payroll, MSP, rebadging, and BOT support
- Designed and launched the full GCC operating model
- Supported onboarding, upskilling, and retention engineering from day one
Case Study 02
AI-Integrated GCC Build-Out with Secure Operations in Guadalajara
Sector: Enterprise Technology · Location: Guadalajara, Mexico GCC
A multinational enterprise client required a fully operational GCC in Guadalajara with secure operations, AI-enabled workflows embedded into Microsoft 365, and governance controls in place from day one. They needed zero security incidents, compliance by design, and real-time operational visibility - not reactive dashboards after the fact.
0Security Incidents Post-Launch
Real‑TimeOperational Dashboards Live
0Days to Full GCC Operation
E-Solutions Solution
- Integrated AI agents within Microsoft 365 workflows to improve productivity and operational speed
- Embedded governance into AI-assisted workflows with human-in-the-loop controls
- Deployed AI governance guardrails, audit trails, and data access frameworks
- Centralized operational data into real-time dashboards for leadership reporting
- Tracked workforce, productivity, compliance, and delivery performance live
key differentiators
Why E-Solutions
Let's Build Together
What Is Your GCC Priority?
Tell us where you are today. We'll help you build the roadmap from strategy to scale.